Privacy policy

Who we are

IRILUXA is a consumer eye care brand operating from Florida, USA. This policy covers information collected through this website and through direct correspondence with us.

Information we collect

• Contact details you give us, such as name and email address, when you write to us or join a notification list.
• Order details, including delivery address and purchase history, once ordering is available.
• Technical information such as browser type, device type and pages viewed, collected to keep the site working and to understand which pages are useful.

What we do not collect

We do not ask for health information, and we ask that you do not send it through our forms. If you include health details in a message, we use them only to answer that message and delete them once it is resolved.

How we use information

• To answer your messages and fulfil orders.
• To send launch or order notifications you asked for. You can unsubscribe from any of them at any time.
• To keep the site secure, diagnose faults, and improve the pages people actually use.

Sharing

We share information only with service providers who help us operate, such as hosting, email delivery and payment processing, and only to the extent needed to do that work. We do not sell personal information.

Retention

We keep information for as long as needed for the purpose it was collected, and for any period required by law, then delete it.

Your choices

• Ask for a copy of the personal information we hold about you.
• Ask us to correct information that is wrong.
• Ask us to delete information, where we are not required to keep it.
• Unsubscribe from marketing email through the link in any message.

Cookies

The site uses a small number of cookies and similar technologies to remember preferences and measure page performance. You can block or clear them in your browser; parts of the site may then behave differently.

Children

This site is not directed to children under 13, and we do not knowingly collect information from them.

Contact

Privacy requests can be sent to hello@iriluxa.com and we will respond within a reasonable period.