Policy

Returns and Refunds

This policy is in draft and pending legal review.

Eligibility

Unopened products in original packaging may be returned within 30 days of delivery. For safety reasons, opened ophthalmic products cannot be returned unless the item arrived damaged or defective.

Damaged or incorrect items

If your order arrives damaged, incomplete or incorrect, contact us with your order number and a photograph. We will arrange a replacement or a refund.

Refund processing

Approved refunds are returned to the original payment method. Processing time depends on your bank or card issuer.

Recurring deliveries

Cancelling a recurring delivery stops future charges. It does not automatically refund a shipment that has already been prepared.

IRILUXA

Clarity, considered. A redness reliever developed and manufactured in Miami, Florida, USA.

Product naming, formulation details and label copy shown on this site are provisional and subject to regulatory and labelling review before sale.

This website is provided for general information only and is not medical advice. It does not replace the guidance of a licensed healthcare professional, and nothing here should be used to diagnose or treat any condition. Always read the carton and follow the directions on the label. Speak with an eye care professional about your individual circumstances.

© 2026 IRILUXA™. All rights reserved. Manufactured in Miami, Florida, USA.